Carry Case

No, MyCiggy offers £3.99 fixed price delivery on all orders to keep prices low. You do know free delivery isn't ever free, right?!

Not to worry! So long as your order hasn't been dispatched yet, we'll gladly help you make a change to your order. Here's how:

1. Follow this link to our contact page
2. Select the relevant order reference
3. Let us know in the "Message" box what you would like to change - Also include your phone number!
4. Click send and our support team will get back to you as soon as possible

We are a UK based company that specialises in providing the best quality, genuine vaping products on the market. Established as a family run business and selling e-Cigs since 2012 we have a long history of providing our customers with the best possible service.

We will dispatch all orders placed before 2pm on thesame day (Mon-Fri). Orders placed after 2pm (or at the weekend or a bank holiday) will be dispatched the next working day. If you have any questions about your order, please don't hesitate to contact us.

Yes, to stay compliant with UK law you may be asked to prove your age by sending a valid form of ID. Most of the time the age verification process will be run in the background and you will not be asked. If require further information about this, please check out our age verification page.